our customer reviews

We have a range a products and services to suite your everyday shoe repair need. Shop our products & services online, or jump straight to a product like our Dr Martens Full Sole repair

Zip and Heels

I have just received my boots back (one zip replacement and 2 heels) they look amazing, and the service was so quick. Thank you !!!

Barbara, December 2022

Clarks Desert Boots, Gent’s Replacement Full Sole No. 8

Just a quick thank you for the great job you did on the sole replacement on my Clark’s desert boots, They look as good as new

Dave, June 2022

Old Peter Werth Shoes

Hi Richard, Just wanted to let you know I got the shoes & thank you for the professional service. Great job, they fit perfectly so I am glad I didn’t listen to my wife & dump them. I will be in touch with some others in the future. Once again, many thanks for the great service.

Mark, June 2022

Vintage ‘Distressed look’ Boots, Puppy Chewed

These distressed look boots, a puppy chewed the top of the zip off and part off the leather upper on 1 boot, we replaced the zip and patched the leather by the top of the zip back to match as closely as possible.

“Thank you for repairing my boots, You did a fantastic job”

Cameron, June 2022

Elastics on ‘Pied a Terre’ Sling back kitten heel shoes

Awesome service. These people go above and beyond. Lightning fast turn around – Shoes posted Saturday morning, Received at the workshop Monday, they worked on them straight away and were back with me Tuesday at 9.30am. The leather covered elastic section on the slingback was badly stretched and frayed, All now replaced and the shoes are now as new. Fabulous job. Ultra-professional and friendly service. Notifications all the way by email when the shoes were received at the workshop, again when item being worked on and again when they are dispatched for return to me. A++++++++++++++++++++++

Julia, June 2022

Gents Replacement Full Sole No. 2 (Dainite Commando Unit)

Hello. I’ve got my boots back, Great Job, Many Thanks

Chris, May 2022

Replacement Zips with Heels

Hi. I received the boots and shoes back. Thank you very much. I’m delighted with the repairs. Kind regards

Tina, April 2022

Replacement Zips with Free Heels

Hi What good service and thanks so much for doing the heels. I have other boots that need attention and will send soon Kind regards

Yvonne, April 2022

Gents Full Sole Replacement No. 8 (Crepe)

Hi, Just wanted to say what an amazing job you’ve done with the shoes. Very happy! Thank you. Best wishes,

Malcolm, March 2022

Gents Full Sole Replacement No. 6 (White Vibram Unit)

Hi Great job on the boots! Many thanks

Steve, March 2022

Ladies Half Sole No. 5 (Vibram Mortara)

And want to thank you for doing such an excellent job. I had previously been told they couldn’t be done, so I really appreciate the wonderful repairs. Kind regards

Annette, March 2022

Ladies Replacement Full Sole No. 9 (DM Tyre Tread)

Hi Just received my resoled boots and they are just brilliant! You did a really great job – feel like new boots but even better. Thank you. Best wishes

Sarah, March 2022

Commando Replacement Sole

Richard, Just to say that I got the repaired shoes a few days ago, and they are well up to your usual high standard. Thanks to you and your folks. All the best,

Martin, February 2022

Riding Boot Zip Replacement

Thank you so much for the excellent service that I received from you- my boot looks great and was mended really promptly. I’ll definitely use you again if I need.

Rebecca, January 2022

Replacement Zip up to 10″

Job well done, thank you. Regards
John, January 2022

Replacement Zip

Thank you ! I have received the boot back now. You have done a great job ! Thank you for your excellent work and prompt return.

Jean, January 2022

Zip Replacement

Good Afternoon
I have received my repaired boot after my naughty puppy had chewed it. You have replaced the zip to perfection and have been my saviour of my loved boots that I nearly threw away!! Thank god I found you!!Thank you so much for an amazing service. I now have book marked you just incase and would highly recommend you in future!
Merry Christmas and a Happy Prosperous New Year! 

Kandice, Decemer 2021


Repairs of integrity. Have a great Christmas and the best possible 2022.

Kris, December 2021

DM Sole Replacement

Wow! Thank you for a terrific job that you have done on my vintage DMS. Why haven’t i had the sole replaced years ago? They look great and even better feel great. The turn around time was fantastic, less than a week from me sending them to you. Thank you as well for popping in a few missing stitches, i really appreciate it. Hopefully the boots will last another 20 years. Highly recommended. Thank you.

Alan, November 2021

Gents Replacement Full Sole No.6 (White Vibram Unit)

Hi, I just wanted to say thanks for the excellent work. I’ve just received my Fracap boots, which you’ve now re-soled for the second time. The new soles + a pro polish have them looking like they’re fresh out of the box. V much appreciated.

Stuart, October 2021

Boot Zip Repair

Really happy with my repair – like new and super fast with excellent customer service. Would highly recommend

Nicky, October 2021

Dainite Replacement Sole and Heel

Guys, Received my Chelsea boots back from you yesterday – order #10462. What can I say?! Whenever I send boots / shoes to you for work they not only come back “as good as new” but “better than new”! Fantastic Dainite full sole and heel replacement that is way better than what was originally on the boots. So a big thank you again to everyone at Saddlers4You.

John, October 2021

Dr. Marten Replacement Unit

Hi Richard Just to say a massive thank you for doing such a wonderful job with my shoes – and so quickly too! It is great to be able to wear them again, possibly 2 years after I last did. Best wishes

Alix, October 2021

DM Sole Replacement

Hi good morning all .my D.m resole (5) have just arrived. Extremely good work . (You’re tried the REST now try the best ) Many thanks

Bob, September 2021

Zip Replacement

What a fantastic service- thank you.
Exceeded expectations in speed and quality of service, so glad to have these boots back, they are so comfortable!
Thanks again, will definitely be using you again!
All the best,
Matt, April 2021

Matt, April 2021

Shoe Repairs Ladies Replacement Half Sole No. 4

Boots just arrived. Brilliant service. So happy. Thank you

Sylvia, March 2021

Zip Replacement

Hi , I received my repaired boot today … I’m THRILLED!!! The zipper is beautifully repaired and returned within the week…. absolutely amazing ! Thank you so much.

Jo, March 2021


I received fantastic service for the stitching of my favourite walking shoes. I will recommend you to family and friends .

Dinah, February 2021

Elastic Gussets

Dear Sirs,
Boots received back ok.
Thank you for a great service. Much appreciated!
Kind regards

Tom, February 2021

Ladies Stick on Sole including Heel No. 8

Just wanted to say, you did a brilliant job with my boot repair.
Many thanks

Alex, January 2021

Shoe Repairs Ladies Replacement Half Sole No. 5 & Replacement Zip

Thank you very much for doing a great job on my boots, you put a new zip in plus new soles and heels. I feel like I have a new pair of boots now. Would thoroughly recommend your service, thank you. Kind regards

Fiona, January 2021

Gents Replacement Full Sole – DM Tyre

Absolutely over the moon with my boot repair.
Fantastic job and overall service!!!
(I am on a Forum with a lot of others who have worn down their VIS… I have posted the repair and hope you get more business from it…👍)
All the best to you and yours

Jonathan, December 2020

Gents Replacement Full Sole No. 5 – Dr Marten

Dear Sir
I just wanted to say thank you very much for the brilliant service. My Doc Martens arrived back safely today, and I am absolutely delighted with the re-soles of the shoes. They’re good for many more years use now!
The turnaround from me sending the shoes to you and then getting them back was superb, and I honestly didn’t expect them back so soon. I shall certainly be recommending you to friends and relatives.
Thank you again for such great service and repairs.
Merry Christmas
Best regards

Martin, December 2020

Ladies Replacement Full Sole No. 9

I have just received my boots back and they are great! Thank you so much, I didnt want to get rid of these boots as they are so comfy. I have such trouble getting footwear that fits my size 9 feet and I had tried in vain to get some replacements for these but now they have a new lease of life, brilliant!
Thanks again

Sarah, December 2020

Gents Replacement Full Sole No. 5

Dear team at Saddlers4You,
yesterday the package with the boots that you repaired arrived. We were amazed, what a brilliant job you’ve done! The boots look like new, just perfect! Thank you so much, we will definitely return to your service again.
Kind regards

Nicolleta, December 2020

Gents Replacement Full Sole No. 3

The repaired shoes arrived and are perfect.
Couldn’t find a place to leave comment on site, so include it below

‘I have used their services twice, to repair a zip on women’s ankle boot and resole a pair of deck shoes, both were swiftly done and excellent craftsmanship, I recommend their work’

Richard, November 2020

Zip Replacement

Hi I wasn’t sure how to leave a review….. feel free to post this on your website. Fabulous service – thank you so much. My beloved black boots were returned so quickly I assumed the shoe box was an order my children had made! Thank you for putting new life into my old boots with new zips – a great job done with maximum speed and efficiency.
All the best

Sian, November 2020

Ladies Heels No. 1

Shoes were delivered today and they look really great. Thank you for taking care and good customer service

John, November 2020

Zip Replacement

Hello Richard,
Thank you very much for the quick and perfect service! I am so pleased to receive my boot back. :):):)

Tatjana, November 2020

Zip Replacement

Thank you so much for the wonderful work you carried out on my boots. The broken zip was repaired so quickly and I can now wear by favourite comfy boots again! I thought they were beyond repair but no! The service was first class and really really quick. Thanks again I will recommend you to all my family and friends! 

Jan, November 2020

Zip Replacement

Thank you for your excellent service. Due to the 2nd lockdown you kept me fully informed of potential delays but the only delay was the delivery of my boot to you by the Post Office! The repair is as good as new and the zip matches the original; the boot was returned so rapidly , well packaged and I now have the boots I love in use again rather than binning them! Fantastic service and I would recommend you to anyone.

Jean, November 2020

Ladies Replacement Full Sole (Pair) No. 9

Wow wow WOW!!!!
Thank you sooooo much for resoling my much loved boots. I was going to just buy new ones and then I thought I’d give you a try. You turned them around SO fast and you have saved me around £110 on a new pair.
I am delighted and will recommend you to EVERYONE I know.
I hope this next lockdown is kind to your business and thank you again.

Suzie (And my Fly boots), November 2020

Zip Replacement

Thank you so much for replacing my boot zip. This is the second zip you have replaced for me and the service on both occasions has been outstanding. How you managed the replacement I have no idea but the workmanship is superb and from me posting the boot to receiving it back took just 5 days. Brilliant

Susan, October 2020

Leather Full Sole with 1/4 JR Heel

Thank you so much for the friendly, helpful and amazingly quick service! My husband’s shoes have arrived back here looking brand spanking new! So worth it – great job.

Jo, October 2020

Ladies Replacement Stick on Sole and Heel

Hi Richard I received my boots back yesterday – I am very pleased with them, nice job thanks! I am just thinking about the next items I send to you …

Kristine, September 2021

Vibram Replacement Soles

Many thanks for the boots, received this afternoon. Exceptionally quick service on your part and a good job to boot (sorry!). Will certainly use you again.
All the best,

Martin, September 2020

Riding Boot Zip

Hi – my boot arrived this morning – thank you for the excellent service – will definitely keep your details and recommend you.

Lisa, September 2020

Satisfied Customer Comments

Many, many thanks for bringing my favourite boots back to life! Great service, very quick and very professional. Would highly recommend.

Rebecca, August 2020

Gents Replacement JR Leather Through Sole with 1/4 JR Leather/Rubber Heels

I’m pleased with the job that you did on my boots, and I’m happy to leave a positive review, but my efforts to do so on line have been thwarted. How would you like me to go about offering a word in support of your services?
All the best,

Paul, July 2020

Vibram Units and Mid Layers

Hi David, just received my motorbike boots, it looks like you’ve done a superb job.  Many thanks.  I’m impressed by the quality of your work.  Cheers

Kevin, July 2020

Zip Replacement

Good morning, Just received my repaired boots in the post. Thank you so much – they look as good as new. As you only replaced one of the zips, I had to remind myself which one was broken! A first class service, which I will definitely recommend. Thanks again and best wishes,

Alyson, June 2021

Crepe Replacement Full Sole

Just received by re heeled shoes. Very impressed by your fast, efficient service.

William, May 2021

Dr. Marten Replacement Units

Good afternoon, I would like to thank you for your swift service and quality repairs to my DM loafers plus the excellent job of paring the soles of the brogue boots. If asked I will recommend your company to my associates.

John, May 2021

Ladies Replacement 1/2 Sole – Vibram Mortara Walkabout

Thank you for boots – received yesterday all good . Excellent service

Jane, March 2020

Replacement Sole with DM Tyre Tread

Thanks very much, the boots look like new. I found your company via a google search and didn’t know what to expect. The quality of the service for the price I paid well exceeded my expectations.

Richard, March 2020

Replacement Zip

Just to say I am delighted with your service. I posted my boot that needed a new zip on Friday afternoon and was amazed to get it back on the Tuesday! A high street retailer had not only quoted me more money for the repair but said that it would take 6-8 weeks. I am delighted to be wearing my favourite boots again so quickly/in weather that I actually need them for. Also, the repair was very well done (you can’t tell it from the original) and I was really pleased that you had made the effort to sew on the zipper fob, which must have been tricky and I wasn’t sure whether you’d be able to do it – so it now matches the other boot. I will definitely be recommending your service.
Many thanks,

Claire, February 2020

Leather Full Sole No. 2 and Rewelt

My re-welted and repaired shoes safely received. Thank you very much for an excellent repair and for your professional and helpful service.>br> Regards

David, February 2020

Replacement Zip

Hi, I have just received my leather boot back with new zip , just wanted to say thanks very much. My local shoe repairer said the leather was too soft and would tear. I sent these to you after a short email discussion on Tuesday morning, I was waiting to hear from you to say that it couldn’t be done. I can’t believe how quickly that the job was done, it looks perfect and matches the other zip. The other good thing is that you were actually cheaper than the local quote. Thank you so much, totally impressed with your service! 🏅🏅🏅🏅🏅 I shall definitely recommend you to my friends. Kind regards

Elaine, February 2020

Dr. Martens Replacement Units

Richard, Shoes have arrived. Looks like a good job-well-done. Many Thanks

John, February 2020

Replacement Zip

Many thanks for the speedy zip replacement in my boot, it looks as good as new. Great service, great communication, I will recommend your services to my friends.

Ruth, February 2020

Replacement Zip

Dear Sales Just a quick note to say – thank you for the excellent service. Very best

Trish, February 2020

Replacement zips on knee high boots

Thank you so much for repairing my boots with replacement zips. I am very pleased with the service you provide and will definitely recommend and use you again if needed. My order was dealt with promptly and returned to me within a few days. Thank you again.

Varinia, February 2020

Gents Replacement Full Sole No. 6 – White Vibram Christy Unit

Thank you for repairing my boots. It is just such a pleasure to have a repair done that glows with a caring and craftsman-like quality… I will recommend you to all my friends as a genuine star act. Thank You.

Jennie, January 2020

Dr. Marten Replacement Sole

Brilliant service on my DM shoes – you replaced the sole as paid for ( a week turnaround even during the holiday season), but also fixed the stitching which was coming apart at the back. Above and beyond — many thanks! Feel free to add to your testimonial page.
Kind regards

Tim, January 2020

Replacement Zip

I would just like to say Thank you for replacing the broken zip on my Fly London boots. I am so happy to be able to wear my favourite boots again! I posted the boot off to you guys on Friday and I received it back Tuesday morning! All fixed. I was quoted double the price you charged and I would have be without my boot for 4 weeks, if I would have gone with your high Street competitors. Excellent service. I will definitely recommend you guys

Tracey, January 2020

Dr Marten Full Sole

I would like to leave a 5 star review for you. I posted my boots on 11th January expecting to get them back in 3 weeks but they arrived perfectly restored o 14th January. Fantastic service

Sharon, January 2020

Gents Premium Heels No. 2

Have just received them back and they look great, many thanks.

Gareth, January 2020

White Vibram Unit

Dear people the repair turned up today and I’m really happy with the job. Many thanks

Tom, January 2020

Zip Replacement

Hi I just wanted to leave a message that I sent my boot in the week before Christmas to have the zip fixed and didn’t expect it to even be looked at until January – I was absolutely AMAZED that it was fixed wonderfully and arrived back with me in just a few short days! I had previously asked a High Street shoe repair shop to do the same thing and was told it would be at least 6 weeks (and £15 more expensive) Cannot thank you guys enough, I would recommend to everyone! X

Kate, December 2019

Crepe Long Sole & Heel

They look bloody awesome. Thanks! I love these shoes but I haven’t worn them impossibly ten years. The sole is perfectly done, it looks totally natural. Will defo use you again.

Marc, December 2019

Zip Replacement

Hi, on the 29th of October I received my repaired Duo boots. I apologise for the delay with the feedback, but I would like to say that I am extremely pleased with the new zips (they’re like new) and I have barely taken my boots off since I received them. Thank you for such a great service (they were repaired in less than a week – unlike my “timely” feedback) !

Lucy, December 2019

Buckle Elastic

Thank you for replacing the buckle elastic on my sandals. You provided a very efficient and speedy service and I will certainly recommend you.

Carolyn, December 2019

Replacement Zip

WOW!! amazing service and a big thankyou. I needed the boots zip fixed so I could wear them at my Grandads funeral. Not only did you do a great job but I had them back Friday after sending them away on the Tuesday! Much appreciated and will be recommending you to my friends. Thankyou X

Faith, December 2019

Gents Replacement Full Sole No. 2 – Dainite Commando Unit

Excellent service, great job. Many thanks

Paul, November 2019

Zip Replacement in Ugg Boot

You recently replaced the zip in my daughter’s black Ugg boots.

Thank you very much for the prompt service. Posted to you Monday pm and received back Friday am. First class repair too. I would’ve taken these boots to a charity shop but they are now wearable again.
Highly recommended. Smooth online process right through.

Sandra, November 2019

Dr Marten Replacement Unit

Great repair to my classic Doc Martin brogues , back to looking brand new with a fantastic job with the original sole replaced like for like. Great turnaround in times for a brilliant service, many thanks!!! Regards 

Jim, November 2019

Zip Replacement

Thank you.
Very please with new zip .
Great fast service.

Sandra, November 2019

Dr. Marten Repair – Shanks

Boots arrived today , very pleased with the quick service and helpful staff , would recommend to anyone needing Docs repaired , Thank you.

Ken, November 2019

Motorcycle Zip

Hi just to say thank you, I’m very happy with the zip repair on my boot. Fantastic job done.
Many Thanks

Anna, November 2019

Footbeds and Welting

Just a quick thanks for the work you did on my boots. I am really pleased with them, they’ve the nearly new feeling I recall from some twenty years ago. The workmanship is excellent.

Brian, October 2019

Zip Replacement

Excellent prompt reasonably priced service. My Ugg boots have a new lease of life!

Michelle, October 2019

Stick on Soles, Heels and Zips

Very, very impressed. Sent on Monday morning and returned on Wednesday.
The repair and refurbishment of Gill’s boots is brilliant – she is overjoyed.
Now we know where to send our footware for repair.
Thank you.
Best regards

Mike, October 2019

Zip Replacement

Brilliant service! I had the zips replaced on a pair of boots. Really quick. Nice people. Replacements look better than the original! Thanks very much!

Zoe, October 2019

Heel Boot Repair

Hi Richard,
Hope you are well.
Thank you so much for fixing my boots, returning them so promptly to me and free of charge – I appreciate that so very much. Will not hesitate to use and recommend your services in the future.
Hope you have a great weekend,

Charlotte, October 2019

Zip Replacement

Wow Wow Wow !!
Thank you so much for replacing my boot zip so quickly, I’ve just got it back today – a mere 2 days after sending it to you – what a fantastic service, I can’t believe you did it so fast. (BTW: Timpsons quoted me 4 weeks turn around). So this is just amazing, my boot is as good as new.
Thank you so much for an exceptional service 😊
Kind Regards

Jenny, October 2019

Vibram Longsole and Motorcycle Zips x 2

Received my boots back yesterday.
Brilliant job! Very pleased with them. Thank you.

Alec, October 2019

Crepe Longsoles and Mid Layers

Hi Richard,
I just wanted to say thank you so much for repairing my boots for me; you did such a good job, they look great and I reckon I’ll get a good few years more wear out of them now.
Everything was done so quickly, it was such a nice surprise to receive them in the post last Saturday.
Thanks again!

Holly, October 2019

Zips, Heels and Build Up

A big thank you to Richard and the team for the great work on my twin daughters’ biker boots. Heel / heel block needed replacing / repair on both pairs, and one pair also required a new zip. S4U replaced the soles and heels on two pairs of my desert boots a year or so ago and did such an outstanding job that I had no hesitation sending them the biker boots for repair. Not only were the boots returned within a week but the repairs were extremely well crafted and have given the boots a new lease of life. If you’re looking for great shoe or boot repairs, I give these guys 10/10! Thank you again for your exceptional service.

John, October 2019

Zip Runner

Fantastic service, repaired a pair of knee-length boots which two local cobblers had said could not easily be mended.  The repair was done very cost-effectively (replacing a zip runner rather than the whole zip) and my boots were back with me within 48 hours.  Highly recommended and will use again.

Mimi, October 2019

2 x Zip, Stick on Sole and Heel

Received my Boots today after just 6 days great service So pleased with the results New zips, half soles and work to both heels Shiny new boots again with many more years of wear left for me Couldn’t be more pleased with the service from you in particular Richard who dealt with my phone calls always patient and pleasant The cost was reasonable for work done Will certainly use your company again and recommend you Thank You so much

Jane, October 2019 </cite

Replacement Heels for Ugg Boots

Hi Darryl,
I received my boots back today and many thanks for repairing the heel f.o.c. I’ll certainly send future pairs for repair. Thanks again

Terina, September 2019

Replacement DM Unit

Hi All, Thank you for repairing my daughter Dr Marten boots. They arrived home today and you have done a brilliant job, very quickly and very professionally. That’s 5 🌟 from me!!!

Simon, September 2019

Replacement Zip

Just want to thank you for an amazing job and customer service! I’m so pleased with the result. Best wishes

Annabelle, September 2019

White Vibram Cristy Replacement Units

HiI received the shoes back on my return from holiday.
Great job, very happy!

Paul, September 2019

Oxford Gents Replacement Full Leather Sole & Premier Heel – Leather 1/4 Rubber

Thankyou so much for repairing my shoes I have had these shoes 25years plus and they will now out live me after a first class repair by Saddlers 4 You. The process is so easy and extremely quick sent Tuesday morning 27th August and they arrived back Friday 30th August 2019. What a First Class Service Thankyou Again

Ian, September 2019

Dr. Martens Replacement Unit

Dear Sirs,
Thank you for the great service and the perfect Dr. Martens resole. Good job!
Kind Regards

Denis, Germany, August 2019

Gents Replacement Leather Half Sole No. 2

Just to say thank you for repairing the shoes – really good job and they are as good as new 🙂
Thank you,

John , Westbury, May 2019

Zip Replacement

This afternoon, my Precious Boots were restored to me, mended and looking wonderful. Thank you indeed for a wonderful service. I will use you again!
Best wishes

Christine, May 2019

Replacement Crepe Unit

Gents-Hats off to you.
Shoes returned yesterday-absolutely thrilled with the job.
Thank you so much.

Gareth, May 2019

Gents Replacement Leather Half Sole No. 2

Dear Sirs
Just wanted to say thank you for such a great service! My shoes were returned super quickly and have been resoled and heeled brilliantly! Thank you!Regards

Nicky, April 2019

Replacement DM Unit

Hi Richard, Thank you for the re-sole of my favourite shoes, they are good for another 3 years at least. A very prompt and professional service will use you again. Thank you.

Keith, April 2019

Replacement DM Unit

Dear Richard, I have just received my Dr Martens Boots back from you I am so pleased with the resole excellent job top quality workmanship I am so happy I found your company so a big THANKYOU for this repair! Kind Regards

Jane, April 2019

Replacement Crepe Soles

Hi, I just received the resoled shoes (a bit later than expected because of some confusion with DHL!). Quality and service excellent, as usual. Thanks,

Dave, April 2019

Replacement DM Unit

Got my shoes back today, nice and prompt!! Disappointed that one pair could not be resoled but if they are too far gone what can you do? Nice to get a refund. It was also nice that I was kept informed all along the way. My shoes are better than new!! Good job!!

Nicholas, April 2019

Commando Units

Hi – Just wanted to confirm receipt of my shoes. They are first class as usual. Many Thanks

Nigel, April 2019

Replacement Crepe Soles

What can I say? I could no longer wear these as they were too far gone.
Less than a week door to door and they’ve come back as new. You’re my new go to for quality shoe repairs.
Thanks guys

Robert, March 2019

Replacement Full Crepe Sole

Desert Boots with Crepe sole, no-one would touch them on the high street but perfect job by saddlers4U, shoes like new. 5 stars

Patrick, February 2019

Zip Replacement

Thanks for replacing zip in my Ugg boot, received back this afternoon. Top class job!! Will definitely recommend you and use your services again

Carolyne, February 2019

Zip Replacement

Really delighted with the service I received from you Saddlers4You. I was gutted when I noticed the material on the side of my knee length Ugg boot zip going, I thought that was the end of my favourite winter boots. BUT on googling zip replacement I found you guys.

I paid for my repair online and posted my boot off to you. My boot has arrived safely back to me with a new zip and I am really very happy.

Andrea, January 2019

Zip Replacement

Thank you very much for doing this repair so quickly. I was amazed to get notification this morning that DHL would be delivering it at midday. In fact it arrived soon after 10am, which is less than 24 hours after leaving it at your shop…

I’ve been extremely impressed by the efficient and friendly service and the helpful information on your website. The process from start to finish has been exemplary, and I’m delighted to have a functioning pair of boots again in record time.

It was very nice to discover where you are – and thank you for the directions. What a beautiful spot! It’s whetted my appetite for a return visit.

Kind regards

Jenny, January 2019

Mock Welt and Vibram Unit

Hi David,
Got my shoes back today, just to say thanks for the great service, I’m really pleased with the results. I’d be happy to recommend you, the whole process was simple & at a reasonable cost. Cheers Guys,

Nick, January 2019

DM Replacement Soles

Posted my DMs to you Monday, returned with new soles the following Friday. Excellent, very prompt service for half the price of a new pair. Also excellent communication. Thank you very much guys!

Gary, January 2019

Zip Replacement

I’d just like to say how impressed I was with the quality of the repairs for my wife’s boots as well as the speed of service and the personal touch when speaking to the team on the phone. I couldn’t be happier to have found your company and the fact I’m in London and you are in Somerset is not a problem at all.
I would highly recommend using Saddlers4you for all your shoe/boot repairs as this service was really a level above the usual walk in shops. Well done!

Peter, January 2019

DM Repair

Many thanks to you and your team for the repair to my dm shoe.
I’m thrilled with the repair, and was impressed with the communication, response and service overall. Already recommended to friends but happy extend to the general public.

Jennifer, January 2019

Replacement Zip

Just received my boots back with new zips. Its taken less than a week and they are fabulous cant fault the service or quality and fabulous value for money. Will definitely use them again without a doubt.

Tracey, December 2018

Miscellaneous Repairs

I ref to my Blue DM shoe with the splitting sole on the instep, which I posted to u on Monday this week asking if it was possible to repair, and how much .
I received it back today [Friday !]
WOW! What fantastic service . It looks like new /original ……..never know that it had been repaired.
And no charge !!
Brilliant service and so quick.
Thanks very much indeed.
It’s great to find people who can do this sort of repair.
Next time any of my DMs need repair, I know who to send them to.
Thanks again. Merry Xmas.

Gerry, December 2018

Dr. Martens Replacement Sole

Arrived safe and sound. Many thanks – great job indeed!

Stephen, December 2018

Miscellaneous Repairs

Fantastic service. I sent off two pairs of shoes to be re-soled and one boot to get a new zipper. I sent it off on a Friday and got it back the next Wednesday. They must have immediately done the repairs and I am very happy with the results.

Julia, December 2018

White Vibram Unit

Many thanks for the great repair to my Timberland boots. These required a full white Vibram sole. David contacted me to confirm what was required and the repair and return of the boots was exceptional. Not having used this service before to say I am very pleased is an understatement.
Many thanks.

Alan, December 2018

Dr Martens Replacement Sole & Replacement Zip for Leather Bag

On a number of occasions I have my Dr Marten Shoes resoled and a new zip fitted into my wife’s leather bags. Thank you for an excellent & efficient service. I would have no hesitation in recommending your service to others.

Steve, November 2018

Replacement Zip

Hi Richard,
My boot is back and being worn, thank you so much the prompt repair and your very efficient service, I very much appreciate it.
With Very Best Wishes,

Felicity, November 2018/blockquote>

DM Replacement Units

I have just received my resoled doc martens shoes. Superb job ! they look brand new. I thought that was the end of a good pair of shoes having worn the soles off them but you have given them another lease of life.
Very efficient and professional service.
many thanks,

Trevor, November 2018

Walkabout Sole with Heel and Replacement Zip

I want to thank you for repairing my boots at such a high standard. Superior craftsmanship and quality of the material. No comparison with my local cobblers and well worth the extra money I paid.

Sabrina, November 2018

Replacement DM Units

Thanks very much for great service. Boots sent on Monday, received by you on Wednesday and returned repaired by Friday. Nice job

Dave, November 2018

Replacement Vibram Units

Hi there
Thanks so much for the quick turn around on re-soling my Red Wings with new Vibram soles.
I can’t believe how quickly you have completed the repairs again – I won’t go anywhere else!
Lovely job that makes them look so much better. If I get asked where I had them done, I’ll point them in your direction.
Keep up the good work and thanks again.

Greg, November 2018

Replacement Vibram Units

Thanks guys boots are like new again, in fact better. Chuffed with the quality of workmanship and really quick turnaround, less than a week. Well done, no hesitation in recommending your services in future.

Andy, November 2018

Dr Martens Replacement Sole

Just received my DM’s back from you with new soles. They’ve been returned like new so many more years of wear in them. Excellent service too and back with me in 5 working days. T*** wanted to charge nearly £70 as opposed to £54 (including postage both ways) with you. I won’t hesitate to use you again and will recommend you to others.

Chris, November 2018

Ladies Replacement Crepe Sole

Thank you for the very rapid turnaround on these. They look great and I’m looking forward to trying them out today.

Valerie, October 2018

Zip Replacement

I just wanted to send you an email to sincerely thank you for mending the broken zip on one of my favourite pairs of boots on Friday.
I certainly was not expecting that this could be done on the same day, let alone within the hour!!
This was customer service at its very best and once again, thank you so very much.
With kind regards,

Maria, October 2018


I just wanted to say thank you so much for how quick your service has been and the communication.
I received my boots back today, I’m so impressed with them and so grateful that you have been able to save them! brilliant quality and service. I shall be back! Great pricing also.
Thank you again,

Hannah, October 2018

Replacement Crepe Sole

Many, many thanks for the “perfect” repairs you carried out on my shoes. Not only have you replaced their crepe soles, but overall, they now look as good as new. I must also commend you on your very reasonable pricing, which more than compares with the High Street, and just as importantly, the speed and convenience with which you provide your services. (I have also passed on your contact details to the original company who made my shoes, in Sheffield, who no longer re-fit crepe soles, to give to any other customers in need of similar repairs.)
Many thanks once more, and I would definitely use you again.
With best wishes and kindest regards,

Thomas, October 2018

January to September 2018 Reviews

Zip Replacement
Thank you very much.
I just received my repaired boot and it is perfect. The quality is excellent. 
Thank you so much for your speedy and professional service.
Kind regards
Julia, September 2018

Dr. Marten Units
Just received my DM’s back from you with new soles. These are my most comfortable shoes and they’ve been returned like new so many more years of wear in them. Excellent service too and back with me in 5 working days. I won’t hesitate to use you again and will recommend you to others.
John, September 2018

Dr. Marten Units
Thanks for the job you’ve just done, superb workmanship and as good as the originals!
Paul, September 2018

Vibram Replacement Unit
Received my boots today. What a fabulous job you’ve done they really are like new. Thank you so much for your fantastic service. I will spread the word.
Best regards
Leonard, September 2018

Dainite Full Sole
A quick note to say thanks for a quick and high quality repair at a good price. I have my favourite brogues back in action. Many thanks!!
Nigel, July 2018

JR Vendossa Long Sole
Dear Shoe repairs on line,
Just to say a quick thank you for your fabulous repair to my shoes; just like new. I have used you many times before and will continue to do so.
Yours sincerely,
Roger. June 2018

Dainite Soles
Just to thank David and the team for fantastic service in bringing much loved shoes back to life – particularly those with Dainite soles
I won’t hesitate to recommend the team to friends as required.
Giles, June 2018

Strap Repair
Hi David and Richard,
I just wanted to say thank you so very much, my sandal straps are absolutely perfect.
I can’t thank you enough for your kindness and generosity.
Best wishes
Sally, June 2018

Dr. Marten Replacement Units
Thanks for the rapid and excellent replacement of my DMS soles. I posted them last Thursday and received them back this morning,6 June. They look like new and good for a few more years. By that time the uppers would have worn out. Your company is a little gem and I will promote your business whenever I can.
Thanks again
John, June 2018

Multiple Repairs including Full Leather Sole, Stick on Soles and Heels (Gents and Ladies)
Dear all
This is s bit late but a huge Thank You for the recent repairs you did for us. We were delighted. More to follow!
Jo, May 2018

Gents Full Sole No. 8 – Crepe Replacement Sole
The shoes are great, thank you.
I’ll be sending you some more soon!
Dave, April 2018

Gents Commando Sole No. 2
Recently you repaired two pairs of shoes for me. I would just like to say thanks for the care with which you did this job, and your tolerance in answering emails from me. Keep up the good work!
Thanks again!
Martin, April 2018

Crepe Sole Replacement
Many thanks got the shoes today, the repair looks great.
Huw, April 2018

Full Sole Replacement
Full sole replacement Another outstanding job. Prompt, courteous (with even a call to check I would be there to received the return parcel), and a wonderfully comfortable outcome. Thank you once again.
Michael, April 2018

Vibram Units
Hi Richard,
My shoes were delivered today, I’m absolutely delighted with the new dark brown vibram soles, great job, thank you.
Best regards,
John, April 2018

Ladies Heels No. 3
Today my repaired Clarke boots arrived. I am THRILLED at the beautiful job done by Saddlers. My local repair shop said nothing could be done to salvage them. I am glad I did not take their advice and found Saddlers. These are expensive boots and now they will last for many years to come. A great big thank you and wishing you much success in the future.
Carolyn, April 2018

Replacement Zip
I just wanted to say thank you for the amazing job you have done on replacing the zip in my boots – first class service, and returned so quickly.
Will be keeping your details in mind for referral to friends and family who need the same or similar service.
Thanks again
Diane, March 2018

Desert Boots – Micro Long Sole
Hi guys
Just a quick note to say thank you for the superb job you did in my desert boots, didn’t think they could be saved and they came back as good as new. Many thanks, Mike
Mike, March 2018

Dr. Marten Replacement Units
Good morning all,
My shoes were delivered safe and sound yesterday.
Thank you very much for such a high-quality, not to mention speedy service.
I’m absolutely delighted with the end result and won’t hesitate to recommend your services to friends and family.
Very best wishes,
Nick, March 2018

Zip Replacement
Dear all,
I wanted to say thank you so much for the fabulous service you provided in fitting a new zip to one of my favourite pairs of boots.
I posted the parcel on Friday and by Monday received notification that the repair had been done and as on its way back to me.
The workmanship looks great and IO am really pleased to be able to wear my boots again.
Thanks again.
Carol, February 2018

Dr. Marten Replacement Units
Daughter’s Boots received back today brilliant job thank you.
Mike, February 2018

Zip Replacement
My local shoe repairer was unable to replace the zip in my mid calf length suede boots. I sent it to saddlers4you & received my boot within a few days – good as new! Thank you!
Anne, February 2018

JR Vendossa Sole and Danite Soles
Many thanks for the fantastic job with both the boots and shoes. This is the second time that you have refurbished shoes for me and again, as before, the work has been completed to an incredibly high standard. I look forward to doing business with you again.
Robert, January 2018

Vibram Ripple Soles
Hi Richard
Thanks so much for re-soleing the boots- and polishing them! They look great. I’ll dye them (hope it’s easy?!)
Anna, January 2017

Mortara Walkabout Sole with matching Roccia Heel
I have just received my boots and once again am really pleased with the professional finish, also the speedy and very efficient service. 
Many thanks !
Angela, January 2018